Remote Software Engineer - Cary, North Carolina

Software Engineer | Remote | July 2020 - Present

• Lead the end-to-end software development for BuddoBot, specializing in JavaScript, TypeScript, and frameworks such as Angular, SvelteKit, Prisma, and Tailwind CSS.

• Architect robust web applications, emphasizing database design, application structure, and integrations with Stripe, Algolia, and Mapbox, utilizing databases such as Firestore, Postgres,

and Redis.

• Harness cloud platforms including Google Cloud Platform, Firebase, Supabase, and Vercel, complemented by serverless functions and scripts in Node.js.

• Implement CI/CD pipelines with GitHub Actions, ensuring consistent and smooth deployments.

• Combine UX methodologies, specifically wireframing and prototyping, with design tools such as Figma and Illustrator to create user-centric and visually appealing applications.

• Drive business strategy through comprehensive planning, financial modeling, and collaboration with legal teams, while demonstrating adaptability and rapid technology acquisition in

project management.

Software Engineer | SoftPro Corp. | US, NC, Raleigh | July 2019 - July 2020

• Engineered and maintained a framework utilized by hundreds in the title and escrow industry.

• Concentrated on Angular for front-end tasks and collaborated on back-end C# solutions.

• Set up CI/CD pipelines in Azure DevOps for efficient code deployment.

• Aided in transitioning from a monolithic system to Azure's cloud-based microservice architecture.

• Leveraged Azure services such as Application Insights, Cosmos DB, and Key Vault.

• Earned certifications: AZ-900 Azure Fundamentals, AZ-203 Azure Associate Developer, and SAFe Certified Scrum Master.

Senior Designer | USAA | US, TX, San Antonio | July 2017 - July 2019

• Ideated, designed, developed, delivered, and supported tools and web applications for Real Estate employees, utilizing a tech stack that included Angular, TypeScript, SharePoint, and

Material Design.

• Mortgage Calculator Suite: A collection of tools that visualized and compared mortgage scenarios, aiding loan officers in detailed discussions with members about loan options. This suite earned a finalist spot in the Employee Experience category for the USAA Bank Beautiful Experience Award.

• Employee Service and Support Platform: Transitioned from Outlook email buckets and Excel tracking to a streamlined platform, resolving over 4,000 tickets in its inaugural year and enhancing management's insight into process inefficiencies.

• Project Intake System: Introduced a formalized intake, approval, and prioritization process for projects from business analysts. This system not only standardized request forms for new products and initiatives but also enhanced project management efficiency and provided greater project pipeline visibility for business analysts.

Technical Project Implementation Specialist | OutMatch (now Harver) | US, TX, Dallas | December 2015 - July 2017

• Led project integrations with client teams and third-party ATS and HRIS systems.

• Designed, engineered and implemented web applications to improve internal processes and business performance.

• Automated Client Reporting Platform: Developed an application, leveraging .NET MVC, MS SQL Server, Entity Framework, Semantic UI, and C#, that enabled client success teams to swiftly

monitor metrics such as account usage, score distributions, and demographics. This innovation transformed a manual reporting process that previously required 6-8 hours per report into an

automated system that generated reports in under 5 minutes. The automation and speed of reporting significantly boosted client engagement as metrics could be shared regularly.

• Client Health Monitoring Application: Crafted an automated system for tracking client usage metrics. The system provided weekly email updates on usage trends, empowered teams with

insights into client engagement, fostered proactive client relationship management, spurred sales opportunities when usage approached contract limits, and introduced a scoring algorithm

for client health, aiding teams in forecasting renewals and potential risks.

Junior Developer / Support Analyst |

OutMatch (now Harver) | US, TX, Dallas | April 2014 - December 2015

• Developed features on existing platforms while also solving escalated support issues from clients and integration partners.

• Communicated incidents/outages to the company, our clients, and applicants.

• Developed web applications using ASP.NET MVC in a fast-paced environment using the Kanban methodology.

• Created SQL queries, database scripts, and other tools for added support efficiency and scalability.

• Leveraged JIRA to plan, track, and manage stories and issues.

• Managed and configured ZenDesk features and settings for the support team.